Privacy & Cookie Policy

Privacy statement

At Surefoot Systems UK Ltd, we take your privacy seriously. This means we’ll only use your data information to provide you with the services and products you have requested from us.

Our privacy policy is also in place to outline how our website processes, stores and protects your data.

What data information do we collect?

We collect information about you when you engage us for our Services. This information will be your email address, postal address, telephone number, payment information & IP address.

Where special category data is required we’ll obtain your explicit consent in order to collect and process this information.

Why do we need to collect and use your data?

The primary legal basis that we intend to use for the processing of your data is for the performance of our contract with you. The information that we collect about you is essential for us to be able to carry out the services that you require from us effectively. Without collecting your data we would be unable to fulfil our service obligations.

How will we use the information about you?

We will collect information about you in order to provide you with the services for

Which you engage us.

Who might we share your information with?

Where third parties are involved in processing your data we’ll have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they’ll only act in accordance with our written instructions.

Where it’s necessary for your data to be forwarded to a third party we’ll use appropriate security measures to protect your personal data in transit. Such as password protecting email communications.

How long do we keep hold of your information?

During the course of our relationship with you we’ll retain data which is necessary to provide services to you. We have an obligation to ensure that all data information is accurate and up to date throughout our relationship. Please ask us to correct or remove any information that you think is incorrect

You have the right to request deletion or the amendment of your data at any time. We’ll comply with this request within 1 month of your request. To request amendment or deletion please contact The Controller, Surefoot Systems Ltd, 164 Marsh Lane, Shepley, Huddersfield. HD8 8AX or telephone 01484 608001 or email info@surefoot

If you contact us but do not become a customer then we will retain your details for 6 months, after which point we will delete your information provided we have no legal obligation to retain your records.

How can I access the information you hold about me?

You have the right to request a copy of the information that we hold about you. If you’d like a copy of some or all of the data information that we hold, please email or write to us using the contact details noted below.

Contact & communication

We store your information privately & securely until it is no longer needed, as detailed in the 2018 General Data Protection Regulation.

If you agree, we may email you about other products or services that we think may be of interest to you or to help answer any of your questions or queries.

If you do not wish to receive this information you can opt out at any time by E Mailing: or telephone 01484 608001.

We won’t share your information for marketing purposes with any other parties.

What can you do if you are unhappy with how your data is processed?

You have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:

Information Commissioner’s Office
Wycliffe House
Water Lane

0303 123 1113 (local rate)

Changes to our privacy policy

We keep our privacy policy under regular review and we’ll place any updates on this web page & inform you of any changes when they occur.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: by emailing

Or write to us at:  Surefoot Systems UK Ltd 164 Marsh Lane, Shepley, Huddersfield HD8 8AX

Our website:

We always take a proactive approach to your privacy online and take the right steps to protect your privacy when you visit our website.


A cookie is a piece of data stored within the web browser on your computer by the websites you visit. Cookies are widely used to improve browsing experience and help websites function more efficiently.

From our website, Surefoot Systems UK Ltd and 3rd Parties will place cookies on your computer. These help the website to remember your session, allow some functionality of the website and facilitate website usage analysis. This will enable us to continually improve the website and our systems.

If you continue to browse this website, you are agreeing to our use of cookies by continuing to use our website. If you do not agree to our use of cookies, you should close your browser immediately and cease using our website.

There are two types of cookies that are used by websites:

  • Session cookies – these cookies are temporarily created when you visit a website. When you leave the website all session cookies are deleted.
  • Persistent cookies – these remain on your computer for a period of time specified in the particular cookie and activate each time you visit websites that have the same cookie.
    For more detailed information on cookies, including how to manage them, please visit

How to control and remove cookies

If you decide to restrict or remove the cookies which are set by our website, or any other website, you can do this through your browser settings. The Help function within your browser can tell you how. Please be aware that restricting cookies may limit website functionality and adversely impact your browsing experience on our website.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.